SKYWALK

Privacy Policy

Your privacy is important to SKYWALK and we take our responsibility of caring for it seriously. This policy describes how SKYWALK ("SKYWALK") processes the personal information we collect about you when you use our products and services or when you attend live events hosted by or in connection with SKYWALK (collectively, "Services" or "SKYWALK Services"). 

The scope of this Policy is limited to the information collected or received by Skywalk through your use of the Service. Skywalk is not responsible for the actions of third parties – people or companies – their use of information you provide to them, or any products or services they may offer. By using the Service, you are expressing your agreement to this Policy and the processing of your data in the manner provided in this Policy. If you do not agree to these terms, please do not use the Service.

 

Third-Party Privacy Policy

Except as otherwise discussed in this Privacy Policy, this Privacy Policy only addresses the use and disclosure of information we collect from you. Other sites accessible through our site have their own privacy policies and data collection, use and disclosure practices. Please consult each site’s privacy policy. We are not responsible for the policies or practices of third parties.

Some parts of our Services are provided by a third-party Service Providers, who may collect and record information about your use of our Services. Additionally, other companies that place advertisements on our Websites, Games and/or Applications may collect information about you when you view or click on their advertising through the use of cookies. We cannot control the activities of such third parties and cannot guarantee that they will adhere to the privacy and security practices same or similar to ours. You should contact them directly if you have any questions about their use of the information that they collect.

Third Party Name :

Firebase
Privacy Policy: https://firebase.google.com/support/privacy

 

Adjust
Privacy Policy: https://www.adjust.com/terms/privacy-policy/

 

Information Collection and Usage

Game Play Data

Whenever you play our games, we collect data about all of your interactions with the game and with other players. The Information we collect may include Player ID, your progress in the game, IP address, device ID and/or other information that, we believe, is necessary to improve user/your experience and maintain the quality of our Service.

User Device and Location

This information is needed to provide troubleshooting solutions and to understand the usage trends of our customers. The information we collect may include unique device ID, hardware type, OS, device name, email address, advertising ID, location, IP, and/or other location-based information.

The data listed above can be used to track the content you access in connection with the Service and your online behavior or to deliver, target and improve our advertising and the Service. For information on how to opt-out from personalized advertisements, see section “Opt-out of targeted advertising” below.

With your full consent, we may collect and process information on your precise location. We will use this information only to enhance the immediate game experience via functions like Nearby Friend finding, matching or similar.

Third-Party Login Services

When you log in to our games or websites using third-party login services (“Login Service”) such as Facebook, Apple or Google, the Login Services will provide you the option to share your personal information with us. Your personal information we receive via Login Services may include your name, email address, user ID, profile picture. We may collect and record information through the Login Service in accordance with the policies and terms of that Login Service.

Information collected will be used to create your account, verify your identity when you log in, and allow you to play our games and use our Service. If you want us to delete the data we receive from Facebook, Apple or Google  about you, please contact us at services@skywalkgames.com.

Friend Contacts

Skywalk may provide several options to invite your contacts from Social Network Services or Platforms (such as Facebook, Twitter, Instagram, Tiktok, LINE and etc.) so that those contacts can be located in our games.

Your contact information will be used only for the purpose of sending communications to the addressee. You or a third party may contact us at services@skywalkgames.com to request the removal of this information from our database.

Customer Support

We may need to collect your email address in order to respond when you contact our Customer Support Team. We may use the email address to contact you about your gaming experience with our games and notify you about company news and promotions. If you no longer wish to receive certain email notifications, you may opt-out any time by emailing us at services@skywalkgames.com.

When you contact our Customer Support Team, we may also collect your device information (such as your OS version and device model), Player ID or device ID, and your service request information to provide proper solutions in troubleshooting situations.

Payment Information

We may collect certain payment information from you on behalf of our payment service providers when you make a purchase in our services, but this information is only temporarily stored so that it is unreadable by us. We do not collect or store any payment information from you.

Forum and Private Conversations 

We may collect any information you provide in the public forum and private conversations for the purpose of improving user experience. The scope of a Private Conversation is limited to the exchange of ideas or messages using our Services. Chatting with other players in our games or privately messaging other players on our forum are examples of Private Conversations. Please note that any information you provide on the forum and private conversations may be read, collected, and used by others who access them. To request removal of your personal information from our community forum, contact us at services@skywalkgames.com.

 

To improve user experience, we may collect your email address when you register on the forum. The email address you provide will be mainly used to notify you about major policy changes or news regarding the usage of the forum. We may use the email address to contact you about your gaming experience with our games and notify you about company news and promotions. If you no longer wish to receive certain email notifications, you may opt-out any time by emailing us at services@skywalkgames.com.

Websites and Social Media Features

When you visit our sites, we may collect your personal information for the purpose of improving user experience on the sites. Such information may include your device OS, browser type, language, referring web address, your usage of the site.

Our websites may include Social Media Features, such as the Facebook Like button and Widgets, such as Share button. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the Privacy Policies of the companies providing them.

Other Cases

We may acquire information from you through your access and participation in message boards/forums, participation in surveys or contests through our Services. Certain information/personal information will be requested when you participate in some of our services. Participation in these sweepstakes or contests is voluntary which means you have a choice whether or not to provide us with such information. The requested information may include contact information (name,address, etc.)

Disclosure of Your Information

We will not share your personal information without your consent except the following conditions:

  • When you agree to share your information with third parties for their own marketing purpose.

  • We may disclose information about you as permitted by law or when we believe that release is appropriate to comply with the law, i.e., government request, applying our rights or protecting the rights, property, or safety of us or our users.

  • We may engage other companies or individuals to perform services on our behalf, i.e., Providing customer support.

  • We may share combined or anonymous information about you with business partners, advertisers, publishers, and other third parties.

We may also share your information in connection with any merger, sale of our assets, or a financing or acquisition of all or a portion of our business to another company. You will be notified via email and/or notified on our site of any change in ownership or additional users of your personal information.

International Data Transfers

To maintain the quality and stability of our Service globally, user data may be transferred internationally. Data protection laws may vary depending on the country and may not correspond to those of your country. Skywalk (“We” or “our”) guarantees the protection of your personal information as explained in our Privacy Policy.

Cookies

We use cookies and similar technologies, including local storage to help us:

  • Maintain your session when you use the Service.

  • Enhance security.

  • Remember information about your browser and your preferences.

  • Understand how people use the Services in order to improve the Service.

Security of User Information

We follow generally accepted industry standards and maintain reasonable safeguards to attempt to ensure the security, integrity, and privacy of the information in our possession. As further security measures, we implement the following technical and managerial safeguards to ensure that any personal information of users we handle is secure from loss, leaks, or damage:

Improving Network Security - We implement various technical measures to prevent the leakage of your personal information by unauthorized access to its network via hacking, computer viruses, etc., and continuously monitor network access. In addition, to ensure the security of communications between its server and database, we use strong encrypted communication methods.

Conduct Security Training and Designation of Privacy Officer - We conduct regular security training for our employees on the protection of your personal information. Furthermore, we have designated a privacy officer to develop expertise in the handling of your personal information and to minimize the risk of information leakage.

Restrict Access and Storage - The location in which the handling and storage of personal information are performed has been designated as a secure area and access thereto has been restricted to personnel with the requisite authority. Documentation, storage mediums, and electronic records containing personal information are stored in a location equipped with a locking device or on a computer with restricted access.

Data Retention

We will retain your Personal Information for as long as your account is active or as needed to provide you services. We may retain your personal information until 14 days after your account is closed. If you no longer want us to use your information or wish to cancel / delete your account, contact us at services@skywalkgames.com. In some cases, we may not be able to delete your account. In this case, we will let you know why.

Your Rights and Options

You may opt-out of receiving promotional communications, such as marketing emails from us by following the instructions in such communications.

Opt-out of targeted advertising You can opt-out of interest-based advertising on mobile applications by checking the privacy settings of your Android or iOS device and selecting:

"Limit Ad Tracking" (Apple iOS) or 

"Opt-out of interest-based ads" (Android)

Access to Personal Information

If there is a change to your personal information, or you no longer desire our Service, you may edit, update, or delete the data by making the change within your account settings or by contacting us at services@skywalkgames.com. We will provide you a copy of your personal information in an electronic format upon request. In some cases, we may not be able to remove your personal information. In this case, we will let you know if we are unable to do so and why.

Contact Us

If you have questions about data protection, or if you have any requests for resolving issues with your personal information, please contact us:

Name of the controller: Skywalk 

Address: Skywalk, 8, Seongnam-daero 331beon-gil, Bundang-gu

  Seongnam-si, Gyeonggi-do, Republic of Korea. 

Email: services@skywalkgames.com.

Collection and Use of Children’s Personal Information

We do not knowingly collect any personal information from anyone under the age of 13 (under the age of 16 in Europe), unless consent is given by a parent or legal guardian. If you are under 13 years of age (16 in Europe), please do not send us any information about yourself, and you should not use or attempt to use our Services.

In the event we learn that we have inadvertently gathered personal information from children under the age of 13 (16 in Europe), we will take reasonable measures to promptly delete such information from its records in a secure manner. If you believe that we may have any information from or about children under the age of 13 (16 in Europe), please let us know by sending us an email at services@skywalkgames.com.

Please note that all persons under the age of majority are required in their respective jurisdictions to have a parent or guardian read and accept this Privacy Policy and the Terms of Service on their behalf. Parents are encouraged to supervise their children’s use of our Services and to become familiar with the types of content available through our Services. Parents should oversee their children’s use of e-mail, forum and other online communications.



Data Protection Officer and Representative

SKYWALK
E-mail : services@skywalkgames.com

Changes to the Policy

We may amend this Privacy Policy from time to time to reflect improvements or any other changes to our business. We will try to inform you about any significant changes to this Privacy Policy, which we feel may disadvantage you in any material way. If you object to any of the changes you should immediately stop using our Services and close any account you may have with us.

Supplementary Terms

 

The following supplementary terms may apply respectively to Users having residence in certain countries. In the event of any conflict between the following additional terms and the provisions of the main body of this Policy, the following terms shall prevail.

 

Disclosure for California Residents

 

YOUR CALIFORNIA PRIVACY RIGHTS

Last Modified: Jan 30 2024

This notice to California residents is provided under California law, including the California Consumer Privacy Act (“CCPA”), Cal. Civ. Code 1798.100, et seq. This notice supplements our Privacy Policy by explaining your privacy rights if you are a California resident, providing our “notice at collection,” and providing certain mandated disclosures about our treatment of California residents’ information, both online and offline. 

We also make the following disclosures for purposes of compliance with the CCPA:

We collected the following categories of personal information in the last 12 months:

Player ID, your progress in the game (including a private conversation using our Services), device ID, hardware type, OS, device name, email address, advertising ID, IP and/or other location-based information, commercial information including financial information (such as methods of payment), name, password, shipping address, phone number, records of your use of our services, products or services purchased, obtained, or considered, and other purchasing or consuming histories or tendencies for purchase of digital and physical items, Internet or other electronic network activity information, your service request information, browser type, language, referring web address, your usage of the site 

The sources of personal information from whom we collected are: directly from our users, third-party sites or platforms that you link with your registration account, analytics tools, social networks, advertising networks, and third-party services that update or supplement information we hold about you. 

Please refer to our Privacy Policy concerning the categories of sources from which the personal information is collected and the purpose of such collecting. 

We disclosed the following categories of personal information for a business purpose in the last 12 months:

Internet or other electronic network activity information

We disclosed each category to third-party business partners and service providers, third-party sites or platforms such as social networking sites, and other third parties as described in the “Third-party Privacy Policy” section of the Privacy Policy. 

 

We do not sell your personal information.

California residents have the right to “opt out” of the “sale” of their “personal information” to “third parties” (as those terms are defined in the CCPA). 

We do not sell your personal information. 

But we may share your personal information for marketing purposes described in the section “Disclosure of Your Information” in the Privacy Policy. You may opt out of said sharing by following the steps described in the “section opt-out of marketing emails and other direct marketing” in the Privacy Policy. 

Opt-out of marketing emails and other direct marketing

You may opt-out of receiving promotional communications, such as marketing emails from us by following the instructions in such communications. 

Opt-out of targeted advertising

You can opt-out of interest-based advertising on mobile applications by checking the privacy settings of your Android or iOS device and selecting “Limit Ad Tracking” (Apple iOS) or “Opt-out of interest-based ads” (Android). 

Third-party Privacy Policy

Some parts of our Services are provided by a third-party Service Provider, who may collect and record information about your use of our Services. Additionally, other companies that place advertisements on our Websites, Games and/or Applications may collect information about you when you view or click on their advertising through the use of cookies. We cannot control the activities of such third parties and cannot guarantee that they will adhere to the privacy and security practices same or similar to ours. You should contact them directly if you have any questions about their use of the information that they collect. 

 

Third Party Name :

Firebase
Privacy Policy: https://firebase.google.com/support/privacy

 

Adjust
Privacy Policy: https://www.adjust.com/terms/privacy-policy/

Unity Ads

Privacy Policy: https://unity3d.com/legal/privacy-policy

We do not “sell” personal information of known minors under 16 years of age. 

 

Privacy Rights of California Residents. 

You have the following rights under the CCPA.

(1) Right to Access

If you are a California resident, you have the right to request, up to two times each year, access to categories and specific pieces of personal information about you that we collect, use, and sell. 

 

(2) Right to Request Disclosure of Your Personal Information

You have the right to request that we disclosed to you any of the following:

  • The categories of personal information we have collected about you;

  • The categories of personal information we have disclosed about you for a business purpose;

  • The categories of sources from which the personal information is collected; 

  • The business or commercial purpose for collecting personal information; 

  • The categories of third parties with whom we share personal information; and 

  • The specific pieces of personal information we have collected about you. 

 

(3) Right to Request Deletion

You have the right to request that we delete your personal information we have collected from you. 

 

(4) Right to Non-Discrimination 

We will not discriminate against you because you exercised any of your rights under the CCPA. 

 

If you want to exercise any of these rights, please feel free to contact us by sending an email to skywalk@skywalkgames.com

 

In the request, please provide sufficient information that allows us to reasonably verify that you are the person about whom we collected personal information or an authorized representative. 

 

Your request may be denied if an authorized representative does not submit accepted information to the subrogate or we are unable to verify your identity. If it is needed, we may ask for some specific information about service usage, your order history, or personal information in order to confirm your identification. 

 

Also, please describe in your request which right you wish to exercise and the scope of your request. 

 

We will give you a notice confirming receipt of your request and informing how to manage your request promptly upon our receipt of your request. 

 

We will disclose and deliver to you the required information within 45 days of receiving your verifiable request. 

 

For Users Having Usual Residence in European Economic Area (EEA) and UK

Where this Policy makes reference to “personal information”, this term has the same meaning as the term “personal data” as defined in Article 4 Nr. 1 Regulation (EU) 2016/679 (General Data Protection Regulation – “GDPR”).

In this section we set out the legal grounds on which we rely to process your personal information and under each legal ground, we explain the purposes for which we collect and use your personal information.

Provision of our services based on your contractual relationship with us

We process your personal information when this is necessary under our contract with you, to:

  • create your account, verify your identity when you log in, and allow you to register for and/or log in to Skywalk games, log in to our games or websites using third-party login services, play our games, and use our Service. 

The legal basis for this processing in the EU/EEA is Article 6(1)(b) GDPR. 

Legitimate Interests

We process personal information to the extent this is necessary to fulfill our legitimate interests (or those of third parties), which include our interests to: 

  • improve user/your experience and maintain the quality of our Service;

  • provide troubleshooting solutions and to understand the usage trends of our customers;

  • track the content you access in connection with the Service and your online behavior or to deliver, target and improve our advertising and the Service;

  • notify you about major policy changes or news regarding the usage of the forum; and

  • process your purchase and ship the product purchased.

The legal basis for this processing in the EU/EEA is Article 6(1)(f) GDPR.

Your Consent

We seek your consent to process your personal information, where we consider it appropriate or where this is required by law. We use consent to:

  • enhance the immediate game experience;

  • provide several options to invite your contacts from Social Network Services for Platforms so that those contacts can be located in our games;

  • send communications to the addresses; 

  • contact you about your gaming experience with our games and notify you about company news and promotions; 

  • support your access and participation in message boards/forums, participation in surveys or contest through our Service; 

  • disclose your work/information provided to us in public via our Social Network Channels; and

  • respond when you contact our Customer Support Team.

On other occasions where we ask you for consent, we will use the data for the purpose explained to you at that time. When we rely on your consent, you always have the right to withdraw your consent at any time. This will not affect the lawfulness of any processing we carried out before you withdraw your consent. To exercise this right, please see the “Access to Personal Information” section above.

The legal basis for this processing in the EU/EEA is Article 6(1)(a) GDPR.

International Data Transfers

If you are in the EEA (that is in the European Union and Iceland, Lichtenstein, Norway), US, Canada, Australia, New Zealand, UK, Taiwan, Macau, Hongkong, Singapore, and Japan we will transfer your personal information to the Republic of Korea. We will take appropriate measures, in compliance with applicable laws, to ensure that your personal information remains protected. Such measures include for instance the use of EU approved model clauses. In some instances, we will rely on your explicit consent, where this is appropriate. To request more information or obtain a copy of the contractual agreements or other safeguards in place, use the contact details set out in the Contact Us section.

Automated Decision-making

Automated decision-making, including profiling, referred to in Article 22 (1), (4) GDPR does not take place.